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Customer Strengths

A superior approach to screening of behavioural strengths suitable for a range of volume recruitment in customer oriented roles.

The Customer Strengths questionnaire identifies the potential strengths of an individual against the successful behaviours required for Customer Staff in Call Centres, Retail, Hospitality, Leisure, Health and Education. It is designed for:

  • Quick and effective volume screening
  • Assessing against cultural and/or values fit

For large candidate volumes, merit lists of scores against the key requirements can be provided. Scores can also be analysed for culture and value fit.

Reports show the individual’s potential against key requirements for that role type.


Accurate prediction of strengths - uses behaviours shown to predict good performance
Benchmarks candidates against a relevant comparison group
Better placement – identifies where the individual will make the greatest impact
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Online via Oasys or Bureau Service

Completion Time

10 minutes

Accreditation Required