An online assessment to identify how well individuals will interact with customers and represent your brand on live web chats.
With content specifically designed to replicate typical customer interactions, our newest Task Simulation Assessment assesses candidate suitability for customer contact roles. It provides robust and valid insights to inform an organisation’s selection decisions.
This new assessment features:
- Mobile device compatibility
- Quick and engaging 10-minute completion time
- Candidate friendly reports can be shared without the need for feedback
The report is available in Invited Access (IA).